If there has been a change in policy, then that would be good to know so students and professors will be informed in moving forward. Students in universities all over the world are using this software to complete coursework. I would just like a direct statements about it. I am not questioning this shift in policy, nor am I upset. If this is a policy change, does that mean that if there are serious issues with the software, then students are stuck with those issues unless they pay for the software. There has never been a problem with that.Īs I said in the support chats, students using the free software DID have access to the Maya 2018 Update 6 in 20. In the past 8 years, students where I teach using the free license have been able to download software Service Packs and Updates.

The links provided were aimed at commercial customers, and were not made available on the Education Community.' I understand what this is saying, but some of my questions are still not being addressed. The email response I received stated 'free student licenses are not eligible for updates, hence are not made available as entitlements in account. They were not able to answer my questions, so they contacted the technical team about it. I used the live chat to speak with a support agent. The only option for downloading is Autodesk License Service (圆4) - 5.15 Hotfix 1. When following these steps now, the Update 6 download seems to no longer be there. Last Fall semester, I had students follow the steps on your website to install Update 6 for Maya 2018. I am teaching a class this summer that will be using Maya 2018.

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